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15.668 | Fall 2010 | Undergraduate

# People and Organizations

### Course Texts

[Ancona] = Ancona, Deborah, Thomas Kochan, Maureen Scully, John Van Maanen, and D. Eleanor Westney. Managing for the Future. 3rd ed. Cincinnati, OH: South-Western College Publishing, 2004. ISBN: 9780324055757.

[Fisher and Ury] = Fisher, Roger, and William L. Ury. Getting to Yes: Negotiating Agreement Without Giving In. 2nd ed. Edited by Bruce Patton. New York, NY: Penguin, 1991. ISBN: 9780140157352.

Read [Fisher and Ury] in its entirety for Ses #14-16. Chapters that are especially relevant for specific sessions are noted.

SES # | TOPICS | READINGS
--- | --- | ---

1 | Introduction and overview |

2 | Work and careers: Past, present, and future | “Navigating the World of Work.” September 2010. (PDF) (Courtesy of Thomas Kochan, John Paul Ferguson, Helen Hsi, and Ryan Hammond. Used with permission.) Barley, Stephen, and Gideon Kunda. “Contracting: A New Form of Professional Practice.” Academy of Management Perspectives 20, no. 1 (2006): 45-66.

3 | Leading and facilitating teams: An engineering team exercise | “Leadership in an Age of Uncertainty.” Module 14 in [Ancona]. “Making Teams Work.” Module 3 in [Ancona].

4 | Organizations: Past, present, future | Chandler Jr., Alfred D. “The United States: Seedbed of Managerial Capitalism.” In Managerial Hierarchies: Comparative Perspectives on the Rise of the Modern Industrial Corporation. Edited by A. Chandler Jr., and H. Daems. Cambridge, MA: Harvard University Press, 1980, pp. 9-40. ISBN: 9780674547407. Powell, Walter W. “The Capitalist Firm in the Twenty-first Century: Emerging Patterns in Western Enterprise.” In The Twenty-first Century Firm: Changing Economic Organizations in International Perspectives. Edited by Paul DiMaggio. Princeton, NJ: Princeton University Press, 2001. ISBN: 9780691058511.

5 | Organizational analysis: Strategic design lens | “Strategic Design Lens.” Module 2 in [Ancona].

6 | Organizational analysis: Political lens | “The Political Lens.” Module 2 in [Ancona].

7 | Putting the political lens to work: Influencing upward in organizations | “Issue Selling from Within.” Module 13 in [Ancona]. “Inex.” Module 13 in [Ancona].

8 | Organizational analysis: Cultural lens | “The Cultural Lens.” Module 2 in [Ancona]. Van Maanen, John. “The Smile Factory: Work at Disneyland.” In Reframing Organizational Culture. Edited by Peter J. Frost, Larry F. Moore, Meryl Reis Louis, Craig C. Lundberg, and Joanne Martin. Thousand Oaks, CA: Sage Publications, 1991. ISBN: 9780803936515.

9 | The cultural lens in action: The Lincoln Electric case | Berg, Norman A., and Norman D. Fast. “The Lincoln Electric Company.” Harvard Business School Case. Boston, MA: Harvard Business School Publishing. Case: 9-376-028, July 29, 1983. Kerr, Steven. “On the Folly of Rewarding A, While Hoping for B.” The Academy of Management Executive 9, no. 1 (1995): 7-14.

10 | Applying the three lenses: BP and lessons from the Gulf Coast disaster | 60 minutes. “Blowout: The Deepwater Horizon Disaster.” CBS News.

11 | Teams in organizations | “Outward Bound.” Module 6 in [Ancona]. “Aston-Blair, Inc.” Module 6 in [Ancona].

12 | Team processes: Strategies for building a high performance team | Review: “Making Teams Work.” Module 3 in [Ancona].

13 | Midterm exam |

14 | Introduction to negotiations | Begin: [Fisher and Ury]. “Negotiation and Conflict Resolution.” Module 12 in [Ancona]. “Negotiation Simulation Ground Rules.” (PDF) (Courtesy of Jared Curhan. Used with permission.) Case: An Alarming Night. (PDF) (Courtesy of Mary P. Rowe. Used with permission.)

15 | Recruitment and job offer negotiation | Chapters 6-8 in [Fisher and Ury].

16 | Interest-based bargaining in action: Riggs Engineering case study | Chapters 2-5 in [Fisher and Ury]. Wheeler, Michael A. “Riggs-Vericomp Negotiation (A): Confidential Information for Riggs Engineering.” Harvard Business School Exercise. Boston, MA: Harvard Business School Publishing. Exercise: 801-096.

17 | Leadership and change: Introductions | Bennis, Warren G., and Robert J. Thomas. “Excerpts from Geeks & Geezers.” Module 14 in [Ancona]. Maathai, Wangari. “The History of the Green Belt Movement.” Chapter 2 in The Green Belt Movement. New York, NY: Lantern Books, 2003. ISBN: 9781590560402. “The Nobel Peace Prize 2004: Wangari Maathai.” Nobelprize.org. “Wangari Maathai: Nobel Lecture.” Nobelprize.org.

18 | Leadership and change (cont.) |

19 | Leadership continued: The Big Dig, Part 1 |

20 | Leadership continued: The Big Dig, Part 2 |

21 | Organizational change: MassDOT case |

22 | Managing the innovation process | “Where do High Tech Commercial Innovations Come From?” (PDF) (Courtesy of Lewis M. Branscomb. Used with permission.)

23 | Corporate responsibility in global supply chain | Friedman, Milton. “The Social Responsibility of Business to Increase Profits.” The New York Times Magazine, September 30, 1970. Evan, William M., and R. Edward Freeman. “A Stakeholder Theory of the Modern Corporation: Kantian Capitalism.” In Contemporary Issues in Business Ethics. 5th ed. Edited by Josepfh R. DesJardins and John J. McCall. Belmont, CA: Wadsworth, 2005, pp. 76-84. ISBN: 9780534584641. Stout, Lynn A. “Bad and Not-So-Bad Arguments for Shareholder Primacy.” Southern California Law Review 75, (2002): 1189-2002. Locke, Richard. “The Promise and Perils of Globalization: The Case of Nike.” In Management: Inventing and Delivering its Future. Edited by Thomas Kochan and Richard Schmalensee. Cambridge, MA: The MIT Press, 2003. ISBN: 9780262112826. Locke, Richard, Thomas Kochan, Fei Qin, and Moinca Romis. “Beyond Corporate Codes of Conduct: Work Organization and Labor Standards at Nike’s Suppliers.” International Labour Review 146, no. 1-2 (2007): 21-37.

24 | Team reports on change project |

25 | Inventing the future: Wrap-up | Final course note: Takeaways. (PDF) (Courtesy of Andrew Erickson. Used with permission.)

## Course Info

##### Instructor

- Prof. Thomas A. Kochan

##### Departments

- Sloan School of Management

##### As Taught In

Fall 2010

##### Level

Undergraduate

##### Topics

- Business
  - Industrial Relations and Human Resource Management
  - Leadership
  - Management
  - Organizational Behavior

##### Learning Resource Types

notes Lecture Notes
assignment Written Assignments

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